Is there any other channel besides the forums that we as developers can use to get answers to questions like the one above? Maybe an email address we can send to or a phone number we can call. It is difficult to develop complemetary solutions for the Interprise framework when we don't know how long it will take to get any sort of response on an issue that we encounter. It is especially difficult when requests we make via this channel go for long periods of time without any response at all. Even a response stating that this will be researched or aknowledgement that it has been read would help us as developers plan our dev cycles better.